Overview

Mission

“The mission of Rwamagana Level Two Teaching Hospital is to provide quality health care services to our population, ensure technical supervision of health facilities in our catchment area, promote preventive health services, contribute to health profession development and conduct operational research to inform best practice”.

Vision

“Rwamagana Level II Teaching Hospital is committed to be leaders in provision of high-quality and safe health care services to meet the health care needs of our population, build on the foundation of knowledge, research, and our core values in collaboration with our stakeholders in accordance with established norms and standards”.

Core Values

• Integrity - We act openly and truthfully with high standards of ethics.
• Patient Centered Care- We put patient at the center of all planning and service provision.
• Quality and safety: we commit ourselves to provide high quality and safe services in compliance with norms and standard
• Excellence - Medical care service based on professionalism and evidence based practice.

Goals

• To provide affordable, cost-effective, and efficient medical and surgical health care services to the patients.
• Provide the highest level of quality health care based on established standards and evidence-based medicine.
• To be the primary peripheral center of excellence in clinical skills development and operational research activities.
• To provide sounding technical and formative supervision to lower-level health facilities.
• To create an environment that includes patients in decision-making regarding their holistic medical care.
• To create a safe and a good working environment for the staff.

Guiding Principles and Philosophies of Care

• Hospital health care must create and maintain a social and physical environment that is as welcoming, unthreatening, and supportive as possible.
• Medical Care should be patient-centered.
• Trained staff and skilled personnel are necessary for quality patient care.
• Continuous learning, evaluation, and research are means of improving health care.
• Continuous patient health education will promote behavior change and treatment compliance to produce long term results.
• Patients are to be involved in decision-making regarding their individual medical problems and treatment.
• Patients are a part of a family unit; therefore, families will be involved in the health care process.
• Quality principles are the underlying foundation of our health care system.